Assessor Resource

BSBMGT404
Lead and facilitate off-site staff

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to supervise staff who perform agreed duties at an alternative site (usually home) during some or all of the scheduled work hours. Off-site work is a flexible employment option that meets all legal and regulatory employment requirements.

It applies to individuals who may be supervisors or team leaders and have responsibility for overseeing the work of off-site staff.

Increasingly, managers and staff are at different locations and the opportunities for face to face communication are reduced. In these cases, individuals must develop different techniques and approaches to ensure quality standards and work outcomes are met.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Facilitate off-site work outcomes

1.1 Clarify roles and responsibilities of off-site work supervisors with management and off-site staff

1.2 Provide leadership and direction to off-site staff to foster independent self managed work practices that address agreed outcomes in terms of quality and milestones

1.3 Ensure that work objectives for off-site staff are linked to measurable targets and include agreed timeframes

1.4 Use participative, transparent decision making to review work allocation responsibilities of off-site staff and related on-site staff

2. Support off-site staff

2.1 Provide guidance to off-site staff to establish and maintain a supportive working environment in accordance with legal and organisational requirements

2.2 Assign key personnel/mentors to support off-site staff and to provide a link between offsite staff and the organisation

2.3 Establish and maintain effective working relations between on-site staff and off-site staff through regular meetings and other occasions used to build organisational culture and values

3. Manage off-site staff performance

3.1 Plan and conduct regular meetings to determine individual progress, identify needs, clarify and solve issues, and provide networking opportunities

3.2 Evaluate performance against agreed goals and targets and address in accordance with organisational policy and practice

3.3 Address problems in work performance through constructive solutions identified with offsite staff

3.4 Ensure evidence relating to performance is valid, documented and evaluated to identify learning and development requirements

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Facilitate off-site work outcomes

1.1 Clarify roles and responsibilities of off-site work supervisors with management and off-site staff

1.2 Provide leadership and direction to off-site staff to foster independent self managed work practices that address agreed outcomes in terms of quality and milestones

1.3 Ensure that work objectives for off-site staff are linked to measurable targets and include agreed timeframes

1.4 Use participative, transparent decision making to review work allocation responsibilities of off-site staff and related on-site staff

2. Support off-site staff

2.1 Provide guidance to off-site staff to establish and maintain a supportive working environment in accordance with legal and organisational requirements

2.2 Assign key personnel/mentors to support off-site staff and to provide a link between offsite staff and the organisation

2.3 Establish and maintain effective working relations between on-site staff and off-site staff through regular meetings and other occasions used to build organisational culture and values

3. Manage off-site staff performance

3.1 Plan and conduct regular meetings to determine individual progress, identify needs, clarify and solve issues, and provide networking opportunities

3.2 Evaluate performance against agreed goals and targets and address in accordance with organisational policy and practice

3.3 Address problems in work performance through constructive solutions identified with offsite staff

3.4 Ensure evidence relating to performance is valid, documented and evaluated to identify learning and development requirements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Clarify roles and responsibilities of off-site work supervisors with management and off-site staff 
Provide leadership and direction to off-site staff to foster independent self managed work practices that address agreed outcomes in terms of quality and milestones 
Ensure that work objectives for off-site staff are linked to measurable targets and include agreed timeframes 
Use participative, transparent decision making to review work allocation responsibilities of off-site staff and related on-site staff 
Provide guidance to off-site staff to establish and maintain a supportive working environment in accordance with legal and organisational requirements 
Assign key personnel/mentors to support off-site staff and to provide a link between offsite staff and the organisation 
Establish and maintain effective working relations between on-site staff and off-site staff through regular meetings and other occasions used to build organisational culture and values 
Plan and conduct regular meetings to determine individual progress, identify needs, clarify and solve issues, and provide networking opportunities 
Evaluate performance against agreed goals and targets and address in accordance with organisational policy and practice 
Address problems in work performance through constructive solutions identified with offsite staff 
Ensure evidence relating to performance is valid, documented and evaluated to identify learning and development requirements 

Forms

Assessment Cover Sheet

BSBMGT404 - Lead and facilitate off-site staff
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBMGT404 - Lead and facilitate off-site staff

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: